The disc is not provided for Windows 8.1, don't forget to download and install the printer using the following installation program: I can no longer scan, either, because the computer is not recognzing the printer has a function of scan, so when I go to use PaperPort 12 to analyze things, it recognizes that a printer is connected.Īny help to solve these problems would be greatly appreciated. Dell (the company who bought the laptop) was unnecessary and suggested to contact HP. I tried 6 or 7 times with the same result. ![]() I should add that the disc from the printer indicates that it is compatible with XP, Windows 7 and other earlier versions, but not 8 or 8.1 When I do this, I always get error message saying something like "the link is not found." I also have another message to some bridge indicating that the full version must be downloaded. I tried to use the link at HP, but to the point that it supposedly gets to the install window, it asks me to insert the disc that came with the printer. Need to know where I can find the updated drivers for my printer OfficeJet 4500 G510n-z. ![]() Link to printer (fax, copying and scanning) drivers Windows 8.1 for OfficeJet 4500 G510n-z
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